SMARTER OPERATIONS, POWERED BY AI
Run the business. Not the inbox.
Your team’s first hour is triage, not traction. Kriyaflo gives that hour back.
Kriyaflo turns incoming business communication into operational signal — understanding every message, applying your operating rules, automating the routine, and surfacing what needs human judgment.
- Understand every message
- Apply your operating rules
- Turn signal into owned action
Payment status for invoice 2417
Hi, invoice 2417 was due yesterday. Can you confirm if the payment has been sent?
ops@northwind.co
billing@acme.io
hr@company.com
The cost of inbox operations is already measured.
Your team isn't slow. Your inbox is.
Shared inboxes bury good teams — work stays unread until someone opens it, unowned until someone claims it, and invisible until somebody realizes something was missed.
Who owns this?
Shared inbox work belongs to everyone and therefore often belongs to nobody until someone manually claims it.
Did anyone reply?
Two people respond — or nobody does. Teams often discover the gap only when the sender follows up.
What needs attention now?
An urgent escalation can look exactly like routine email until somebody happens to open it.
What happens when someone leaves?
Operational history, ownership, and visibility should not disappear when someone changes roles — and teams should not wait on IT for every mailbox-group change.
Your inbox, already understood.
By the time your team sees an email, Kriyaflo already knows what it is, how important it is, who should own it, and what should happen next.
Understand
Kriyaflo identifies configurable attributes on every incoming conversation.
Prioritize
Urgent work, SLA risk, and important exceptions surface before someone manually discovers them. The queue reflects what matters — not simply what arrived most recently.
Route & assign
AI and operating rules route each conversation to the appropriate person or team. Ownership becomes explicit, and everyone who needs visibility can see who owns the work.
Apply your rules
Teams define operational behavior using natural language and structured rules.
- Invoices → Accounts Payable
- Amount > $10K → Human review
- Urgent → Sarah + 4-hour SLA
- Outage → Engineering + Jira
- Legal language → Escalate
- FYI only → No assignment
Prepare the next action
Depending on configuration, Kriyaflo can prepare or trigger the next step.
Business continuity, built in
People change roles or leave. The work stays visible. Kriyaflo keeps conversation history, ownership, and operational visibility available while authorized admins manage Kriyaflo access and assignments.
No work leaves with an employee
Your inbox, already read.
- First reply overdue by 2h — SLA breached
- Sender is waiting on your team's reply
- Classified urgent (92% confidence) by rule 'Billing disputes'
- Topic
- Billing
- Priority
- Urgent
- Sentiment
- Frustrated
- Confidence
- 92%
Invoice #4482 dispute — Acme Corp
Customer disputes a duplicate charge of $4,820 on the April invoice.
W-9 request — Northwind Ltd
Vendor asks for an updated tax form before releasing payment.
Refund escalation — order 91277
Second follow-up; customer threatens chargeback if unresolved today.
Payment terms question — Lumen Co
Waiting on finance approval for net-60 terms extension.
Credit note issued — Bright Labs
Credit note CN-2210 sent and acknowledged by the customer.
Every email arrives classified, summarized, and justified — drag it through your operations when you're ready.
Stop triaging. Start operating.
Kriyaflo handles the reading, classification, prioritization, and routing so your team can focus on decisions, judgment, and execution.
From inbox to execution in four steps
Kriyaflo runs continuously in the background so your team starts with the work that actually needs attention and judgment.
Connect
Connect operational shared inboxes — billing@, support@, ops@, vendors@ — on Google Workspace / Gmail or Microsoft 365 / Outlook.
Understand
Kriyaflo reads incoming conversations and applies classification, summary, intent, priority, and your configured attributes.
Apply your operation
Your rules determine ownership, priority, routing, SLA, escalation, human review, and available actions.
Execute
Your team reviews, replies, approves, overrides, assigns, escalates, closes — or lets configured automation proceed.
Your team starts at step three
By the time a human touches an email, the reading and the first draft are already done.
Northwind disputes $12,400 on INV-2417; they accept the revised terms if credit is issued this week. Waiting on Finance approval.
Every email arrives pre-read.
kriyaflo writes an intelligent summary for every email and every thread the moment it lands — what they want, what's changed, what's blocking. Your team scans a queue of one-liners instead of opening messages one by one, and long back-and-forth threads collapse into a single "here's where this stands."
- Email summaries — the ask, in one line, before anyone clicks
- Thread summaries — a 14-reply negotiation compressed into where it stands now
- Everywhere you triage — queue rows, board cards, context panel
- Per-inbox control — turn summaries on or off per inbox, and customize the summary prompt to surface what your team needs (amounts for AP, order numbers for support)
Thanks for confirming — we've approved the $12,400 credit against INV-2417 and it will post to your account this week. I'll send the updated statement once it clears.
Nothing leaves the inbox without a person pressing send.
AI-drafted replies. Human-sent, always.
Open an email and the draft is already there — a ready-to-send reply written from the full thread context by your own AI. Press Tab to drop it into the composer, edit if you want, and send. kriyaflo never sends email on its own: every reply crosses a human's hands first.
- Drafted on open — the suggestion is waiting when you get there
- One keystroke to compose — Tab accepts the draft; edit freely or send as-is
- Never auto-sent — the AI drafts, your team decides
- Provenance on every reply — each sent email is recorded as AI-drafted, AI-edited, or human-written
- Your AI, your tone — drafts come from the model you configured for that inbox
Automation without giving up control.
Works continuously
Kriyaflo understands, prioritizes, routes, and tracks incoming work as it arrives — overnight, on weekends, and while owners are away.
Acts where you allow it
Configured workflows perform only the actions your configuration explicitly allows.
- route
- assign
- create tickets
- notify teams
- trigger downstream workflows
- prepare responses
Humans stay in command
People can review, approve, change, and override AI decisions. Human decisions take precedence.
Automation you can interrupt beats automation you have to babysit.
Your inbox never sleeps. Now neither does your triage.
Emails don't wait for business hours — customers write at midnight, vendors ship from other time zones, and Monday morning starts with 200 unread. kriyaflo reads, classifies, prioritizes and routes every email the moment it arrives — nights, weekends, holidays, and while your team is out of office.
Vendor escalation arrives
Ingested, deduped against the thread, sender domain verified.
Billing dispute — Acme Corp
Classified urgent · assigned to Finance · SLA clock started.
Refund follow-up, second touch
Escalated priority, Jira ticket opened, owner notified.
Queue already ordered
18 emails triaged overnight — top of queue is what matters most.
3:47 AM, handled.
An urgent billing dispute lands overnight — classified urgent, assigned to Finance, SLA clock started. It's the first thing on the queue at 9:00, not a lucky find at 2 PM.
Monday morning, pre-sorted.
No more weekend-backlog archaeology. Walk in to a queue already ordered by what actually matters, each email with a one-line summary.
Out of office ≠ out of the loop.
When the owner is away, nothing sits invisible — it's routed, tracked, and its SLA is still ticking where the whole team can see it.
The AI works the night shift. Your team keeps their evenings.
AI you can operate — and audit.
Kriyaflo is designed for operational environments where completeness, traceability, control, and accountability matter.
Complete processing
Every message is tracked across the pipeline, so gaps surface instead of failing silently.
- Classification
- Billing · Dispute
- Confidence
- High
- Rule applied
- invoices → Accounts Payable
- Model
- your provider · your key
Explainable decisions
See the decision context behind each outcome: classification, confidence, the rule applied, the model used, and prompt/version metadata where supported.
Full audit trail
AI classification, rule execution, assignments, routing, overrides, status changes, downstream actions, and relevant model/version metadata are tracked.
Human authority
Explicit human decisions are not silently overwritten by subsequent AI processing.
Deployment & data control
Deploy Kriyaflo inside your cloud environment. Your AI credentials and provider choices remain under your control.
Bring your own AI.Every inbox gets its own brain.
OpenAI or Anthropic — your key, your account, your costs.
kriyaflo runs on your models and your keys — OpenAI, Anthropic, or any provider you choose. Pick the model per inbox and per step: a fast, cheap model for high-volume support summaries, a stronger one for vendor disputes. Custom prompts included. Swap models anytime — your rules and history stay.
Your API keys, your billing, your rate limits — no markup on tokens
Different model per inbox, and per task (classification vs. summaries)
Custom prompts per inbox, with sensible defaults out of the box
Swap providers without losing rules, history, or overrides
High volume · fast, cheap model
- Email summary
- Thread summary
- Custom prompt
Disputes · stronger model
- Email summary
- Attachment extraction
- Custom prompt
Finance policy prompts
- Thread summary
- Attachment extraction
- Custom prompt
Keep the inboxes and tools you already use.
Kriyaflo adds an operations layer around your existing communication and workflow systems instead of forcing your team into another inbox.
- Google Workspace / Gmail
- Microsoft 365 / Outlook
AI
- OpenAI
- Anthropic
- Other supported providers
Actions
- Jira
- Slack
- Webhooks
Built for teams that run on shared inboxes.
From growing businesses to complex enterprise operations, Kriyaflo brings structure, ownership, AI, and automation to the work that arrives through email.
Finance Operations
- Invoices
- Billing disputes
- Vendor issues
- W-9 requests
- Payment questions
- Reconciliation exceptions
Customer Operations
- Escalations
- Complaints
- Refunds
- Exceptions
- Account issues
- Service requests
IT & Technical Operations
- Incidents
- Outages
- Access requests
- Infrastructure notifications
- Vendor support
- Technical escalation
Compliance & Risk
- Regulatory requests
- Controlled review queues
- Documentation requests
- Policy-driven workflows
- Risk escalation
Shared Services
- High-volume operational inboxes
- Ownership
- Handoffs
- SLAs
- Escalations
- Cross-team workflows
Growing SMBs
Bring structure to shared inboxes before inbox chaos becomes your operating model — ownership, prioritization, routing, visibility, and automation without requiring a large operations organization.
- support@
- billing@
- sales@
- orders@
- vendors@
- operations@
Not another shared inbox. An operations layer.
Email tools help teams communicate. Shared-inbox tools help teams organize conversations.Kriyaflo is designed to turn those conversations into structured, owned operational work.
| Capability | Traditional inbox | Shared inbox / helpdesk | Kriyaflo |
|---|---|---|---|
| Read & reply | |||
| Shared ownership | Manual | ||
| AI understanding of incoming work | Varies | ||
| Configurable operating rules | Basic filters | Varies | |
| Pre-read before opening | Varies | ||
| AI-drafted responses | Varies | Varies | |
| Cross-inbox operational queue | Varies | ||
| Bring your own AI | Varies | ||
| Human-controlled automation | Limited | Varies | |
| Processing / decision auditability | Limited | Varies | |
| Continuity through team changes | Manual | Varies |
Labels organize mail. They don't run an operation.
Enterprise pricing, built around your operation
Pricing is tailored to the scale of your operation — including shared inboxes, message volume, deployment requirements, and support needs. No per-seat pricing.
Kriyaflo Enterprise
- Pricing based on inboxes + volume
- Unlimited operating rules and classifications
- Bring your own AI or use Kriyaflo-managed AI
- Enterprise SSO, RBAC, and audit trail
- Integrations for email and downstream actions
- Hosted, dedicated, and customer-cloud options
Get a quote
Tell us about your shared inboxes, message volume, and deployment requirements — we'll tailor pricing to your operation.
Get pricing Book a demoQuestions teams ask before they switch.
No. Kriyaflo operates around your existing shared inboxes on Google Workspace / Gmail and Microsoft 365 / Outlook. Your team keeps the mail system it already uses; Kriyaflo adds the operations layer on top.
Bring us your messiest inbox.
In a demo, we'll show you how Kriyaflo can understand, prioritize, route, and turn the work your team handles every day into owned, trackable action — using your workflows and rules.
Built to adapt to your workflows, rules, and operating model.